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Contact

Talk to us

Every message gets read. We usually reply within a couple of working days.

Email: [email protected]

Before you write

  • Lost your licence key? The licence portal will email you a link that lists your keys and lets you free up a Mac. It is faster than waiting for us.
  • No sound after granting permission? Open Troubleshooting from the qliqr menu bar icon. The FAQ covers the usual causes.
  • Clicks missing from a recording? See the guide to recording the click sound.

For bug reports, it helps to include

  • Your macOS version and Mac model.
  • The qliqr version (menu bar icon, then About).
  • What you expected, and what happened instead.

Refunds

Write from the email address you bought with, within 14 days of purchase, and we will sort it out.